Insurance disputes, mediated by someone who knows claims.
Iron City ADR focuses on mediating insurance claim disputes. Jeff Nungesser is a Florida Supreme Court Certified County Mediator (Certificate No. 45987 C) and has spent more than 15 years in the insurance industry. Mediation is available by Zoom in every Florida judicial circuit and in person in Sarasota, Manatee, and DeSoto counties.
- FL Supreme Court Certified County Mediator · Cert. No. 45987 C
- 15+ years in insurance
- Zoom statewide · In person in the 12th Circuit

Insurance claim disputes
Insurance disputes often turn on policy language, claim handling, and estimates. A mediator who understands how claims work can help keep the conversation focused and productive while serving every party equally.
Property & Homeowners Claims
Disputes over damage to homes, condos, and other property, including scope of loss, repair estimates, and payment amounts.
- Wind, water, roof, and storm claims
- Scope-of-loss and estimate disagreements
- Underpayment and supplemental claim disputes
Auto & PIP Claims
Disagreements over vehicle damage, Personal Injury Protection (PIP) benefits, and related payments.
- PIP benefit and medical-bill disputes
- Vehicle damage and valuation
- Provider and insurer payment disputes
Coverage & Claim Value
Disputes over what a policy covers and what a claim is worth.
- Coverage questions and claim denials
- Claim valuation disagreements
- Deductibles, limits, and payment timing
Policyholders & Carriers
A neutral setting where policyholders, insurers, and their representatives can work toward a resolution.
- Homeowners and business policyholders
- Insurers, adjusters, and counsel
- Contractors and medical providers
Agency & E&O-Type Disputes
Business disputes involving insurance agencies and the people they work with.
- Agency-client disputes
- Errors-and-omissions-type claims
- Producer, agency, and book-of-business disputes
Insurance know-how, neutral role
Jeff has spent more than 15 years in the insurance industry and holds Florida property & casualty, life & health, and all-lines adjuster licenses. As a mediator, he is neutral. He doesn't represent, advise, or advocate for any party.
Insurance mediation detailsOther county civil disputes
Contract & Business
Landlord & Tenant
HOA & Condo
Real Estate
Consumer & Debt
From first click to the mediation table
Choose a date
Pick an open time on the live calendar. Coordinate with the other side first, or ask us to help.
Confirm & sign
You receive a confirmation, the agreement to mediate, and the fee details in writing.
Pay securely
Pay the fee or deposit online through our third-party payment processor.
Prepare & meet
Send a brief confidential summary, then meet by Zoom or in person.

Jeff Nungesser
Jeff is a Florida Supreme Court Certified County Mediator (Certificate No. 45987 C) and serves as a volunteer staff mediator in the Twelfth Judicial Circuit's court mediation program.
He entered the insurance industry in 2010, founded his own insurance agency in 2012, and sold it in 2026. He brings more than 15 years of practical knowledge of policies, claims, and adjusting to the mediation table, along with the perspective of someone who built and ran a business.
A better path for many disputes
Confidential
Florida law generally protects mediation communications as confidential and privileged.
Party-controlled
The mediator doesn't decide the case. You decide whether to settle, and on what terms.
Efficient
Mediation can often be scheduled sooner and cost less than continuing to litigate.
Statewide by Zoom
Join from anywhere in Florida, or meet in person in Sarasota, Manatee, or DeSoto County.
Schedule your mediation
Pick a date on the live calendar, or reach out with questions about your case, timing, or format.
