Zoom mediation statewide · In person in Sarasota, Manatee & DeSoto 941-763-2577 jeff@ironcityadr.com
Insurance Dispute Mediation · Florida

Insurance disputes, mediated by someone who knows claims.

Iron City ADR focuses on mediating insurance claim disputes. Jeff Nungesser is a Florida Supreme Court Certified County Mediator (Certificate No. 45987 C) and has spent more than 15 years in the insurance industry. Mediation is available by Zoom in every Florida judicial circuit and in person in Sarasota, Manatee, and DeSoto counties.

  • FL Supreme Court Certified County Mediator · Cert. No. 45987 C
  • 15+ years in insurance
  • Zoom statewide · In person in the 12th Circuit
Our focus

Insurance claim disputes


Insurance disputes often turn on policy language, claim handling, and estimates. A mediator who understands how claims work can help keep the conversation focused and productive while serving every party equally.

Property & Homeowners Claims

Disputes over damage to homes, condos, and other property, including scope of loss, repair estimates, and payment amounts.

  • Wind, water, roof, and storm claims
  • Scope-of-loss and estimate disagreements
  • Underpayment and supplemental claim disputes

Auto & PIP Claims

Disagreements over vehicle damage, Personal Injury Protection (PIP) benefits, and related payments.

  • PIP benefit and medical-bill disputes
  • Vehicle damage and valuation
  • Provider and insurer payment disputes

Coverage & Claim Value

Disputes over what a policy covers and what a claim is worth.

  • Coverage questions and claim denials
  • Claim valuation disagreements
  • Deductibles, limits, and payment timing

Policyholders & Carriers

A neutral setting where policyholders, insurers, and their representatives can work toward a resolution.

  • Homeowners and business policyholders
  • Insurers, adjusters, and counsel
  • Contractors and medical providers

Agency & E&O-Type Disputes

Business disputes involving insurance agencies and the people they work with.

  • Agency-client disputes
  • Errors-and-omissions-type claims
  • Producer, agency, and book-of-business disputes

Insurance know-how, neutral role

Jeff has spent more than 15 years in the insurance industry and holds Florida property & casualty, life & health, and all-lines adjuster licenses. As a mediator, he is neutral. He doesn't represent, advise, or advocate for any party.

Insurance mediation details
Also mediated

Other county civil disputes


Contract & Business

Landlord & Tenant

HOA & Condo

Real Estate

Consumer & Debt

Explore all services

Simple booking

From first click to the mediation table


  1. Choose a date

    Pick an open time on the live calendar. Coordinate with the other side first, or ask us to help.

  2. Confirm & sign

    You receive a confirmation, the agreement to mediate, and the fee details in writing.

  3. Pay securely

    Pay the fee or deposit online through our third-party payment processor.

  4. Prepare & meet

    Send a brief confidential summary, then meet by Zoom or in person.

Portrait of Jeff Nungesser, founder and mediator at Iron City ADR, wearing a navy blazer and white shirt
Meet your mediator

Jeff Nungesser


Jeff is a Florida Supreme Court Certified County Mediator (Certificate No. 45987 C) and serves as a volunteer staff mediator in the Twelfth Judicial Circuit's court mediation program.

He entered the insurance industry in 2010, founded his own insurance agency in 2012, and sold it in 2026. He brings more than 15 years of practical knowledge of policies, claims, and adjusting to the mediation table, along with the perspective of someone who built and ran a business.

Why mediation

A better path for many disputes


Confidential

Florida law generally protects mediation communications as confidential and privileged.

Party-controlled

The mediator doesn't decide the case. You decide whether to settle, and on what terms.

Efficient

Mediation can often be scheduled sooner and cost less than continuing to litigate.

Statewide by Zoom

Join from anywhere in Florida, or meet in person in Sarasota, Manatee, or DeSoto County.

Ready when you are

Schedule your mediation

Pick a date on the live calendar, or reach out with questions about your case, timing, or format.